Therabill-Support-Specialist
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Activity overview
Latest activity by Therabill-Support-Specialist-
Therabill Support Specialist created an article,
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Therabill Support Specialist created an article,
2024 Release Notes
Looking to find out what's new with the Therabill? You're in the right place! This page will keep you informed about our system enhancements. Please be advised that while we make every effort to en...
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Therabill Support Specialist created an article,
Change Healthcare Electronic Payer
Overview On Wednesday, February 21st, 2024, Change Healthcare experienced a significant cybersecurity incident. Our clearinghouse, Availity, is updating connections for several payers to ensure tha...
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Therabill Support Specialist created an article,
Therabill | Storage Only Permissions
The PDF below contains a full list of permissions for the Therabill Storage Only plan. Select a menu option to navigate through the slides. Click here to download a PDF copy
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Therabill Support Specialist created an article,
Therabill 2024 New Year FAQ
Overview As we ring in 2024, we've compiled a set of Frequently Asked Questions to guide your clinic into the new year. We invite you to make the most of these comprehensive FAQs for a smooth tran...
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Therabill Support Specialist created an article,
Monthly Invoicing: Add-on Pricing
This article provides a pricing overview for monthly invoice add-on pricing. The following add-on pricing only applies to Therabill Members who are directly invoiced through Therabill: Service ...
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Therabill Support Specialist created an article,
Medicaid as Secondary - Carrier Codes
Overview Members can indicate the Carrier Code for each Primary insurance included on electronic and paper claims when Medicaid is billed as the secondary payer. To reduce claim rejections, the au...
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Therabill Support Specialist created an article,
Integrated Payments: Who Should I Contact?
Have a question about Integrated Payments? Use the following chart to help you determine who to contact for the quickest resolution. If you are contacting Worldpay from FIS, review this phone stre...
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Therabill Support Specialist created an article,
568 - Family Planning Indicator.
This error occurs when a claim was submitted to a payer that does not use the Family Planning Indicator (or EPSDT). Clinics will need to remove the information in box 24h before submitting the clai...
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Therabill Support Specialist created an article,
Category Acknowledgement/Returned as unprocessable claim The Claim/Encounter has been rejected and has not been entered into the adjudication system Status Missing or invalid information
When a claim is submitted electronically, it can be rejected if any errors are detected or if there's any incorrect or invalid information that doesn't match what's on file with the payer. This mea...