Therabill Support Specialist
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Patient Reminders by Email
What is an email patient reminder? An email patient reminder will send out an email to the email address that you specify when setting up the email reminder to remind the patient/client of the appo...
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Patient Reminders by Phone (Automated Voice)
In addition to email reminders, free text reminders, and, paid text reminders (SMS text) Therabill also offers telephone automated voice reminders. Using automated reminders has been shown to reduc...
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Request Client Intake by Email
Overview The client intake requests allow you to send a request for client intake information through e-mail. You simply send a request through the request form in Therabill by supplying a name an...
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Adding Diagnosis Codes for a Patient
Cases allow you to create more than one set of diagnosis codes for your client. For example, you may be seeing a client/patient for more than one injury and you need to have a different set of dia...
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Set Add Session Defaults
Therabill offers several defaults that you can set for the add therapy session form. By entering add session defaults, Therabill will pre-fill fields on the add session form when you open it up. ...
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Documentation - Expand Input Field
This article applies to documentation through the custom documentation feature of Therabill and assumes that you have already set yourself up by creating your forms and fields. For an instructiona...
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Documentation - Copy From Previous
This article applies to documentation through the custom documentation feature of Therabill and assumes that you have already set yourself up by creating your forms and fields. For an instructiona...
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Send Schedule Reminders to Providers/Therapists
Therabill gives you the ability to send your providers a copy of their schedule by email or text message. Let's review how to set this up. Click Providers in the top navigation bar. Find the provi...
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Confirm session icon not showing
There are two reasons why the confirm session icon would not be showing for a session. First, if the sessions has a date of service that is in the future. Second, is if the session is already conf...
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Custom Databases (i.e. Goals, Exercises)
What are custom databases? Really, it is just a way for you to create your own lists of items. The best example we can come up with is a Goals Database or an Exercises Database. You could use th...