Therabill Support Specialist
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Articles
Recent activity by Therabill Support Specialist Sort by recent activity-
Client Portal Layout
There are three tabs within the Client Portal: Account Scheduling Filing When a client logs into the portal they will be directed to the Account tab by default. Account This tab displays demogra...
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837 vs CMS-1500: Inclusion Rules
When a claim is submitted electronically, the system will still allow you to generate a CMS-1500 version of your submission. However, the information that you see on the CMS-1500 might not exactly ...
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Client Refund Custom Report
Let’s review how to create a report showing the client refunds issued in the application. Still have questions? Check out the article.
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Payment and Adjustment Actions
There are several different actions that can be performed using a payment or after it has been posted. The following articles explain how and when to perform the actions. How To Move a Charge - Thi...
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WebPT Integrated Data
Once your account has been successfully integrated with the WebPT EMR, you will start to receive HL7 files. Data from the WebPT EMR is packaged into the HL7 (Health Level 7) file format to guarante...
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Service Facilities: Setup and WebPT Integration
In order to submit claims to insurance and to bill your client, patient data needs to be imported from WebPT using a real-time integration connection. IMPORTANT: Deleting a facility location that h...
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Find: Client Record #, Session ID, and Application Claim ID
When you communicate with WebPT Support, we want to avoid sending Personal Health Information (PHI) by email. In order to maintain HIPAA compliance, the system assigns each client, session, and cla...
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View Sessions Attached to an Authorization
Using Authorization Watch, you can attach insurance authorizations to your claims. When you submit a claim to insurance and Authorization Watch is enabled, the system will automatically assign the ...
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How to Create a Print & Mail Claim
When you submit a claim, you have two options: Print & Mail or Electronic (EDI). The system has the ability to format the CMS-1500 using the information that is entered throughout the application. ...
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Session Missing - Client Balance Statement
When you try to create a statement and a session appears to be missing, there are several steps you can take to help locate them: Does the session fall within the Date range you entered? Is the ...