Therabill Support Specialist
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Provider Work Hours
You can enter a provider's availability into the application to ensure proper scheduling for your clients. Adding Work Hours Navigate to Providers > Provider List. Locate the desired provider sele...
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Delete/Cancel a Session
Note: If you are integrated with WebPT, you will want to make sure that you complete an addendum for any session that is deleted.OverviewA session should only be deleted if it was entered in error...
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Healthcheck: Expiring or Ending Authorizations
The Therabill Account Health/Healthcheck series is designed to help you get the most out of Therabill by staying on top of crucial workflows. What? Obtaining authorization ensures patient tre...
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Batch Print Primary Claims
You can batch print all primary insurance claims. This allows you to print claims for multiple patients at a time instead of one-by-one. This is useful if you have many claims that need to be maile...
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Provider Groups
If you have a provider that needs to use different billing information, you will want to use a Provider Group. This will allow you to edit the information in Box 33 for specific providers. Still ...
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Agency Billing
An agency is any third-party entity that is not an insurance. This could be a school or even a lawyer's office. These entities should not be created as an insurance company because they do not acce...
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Billing a Secondary Insurance
Let's review how to submit claims to a secondary insurance. Still have questions? Check out the article.
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Settings - Client Balance Statement
There are several settings you can select for your Client Balance Statements to make them reflect as little or as much information as desired. Custom Payment Amount The patient/client can now writ...
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Loop 2000A - Billing Provider
This article dives into the specifics of Loop 2000A and assumes that you know how to read an EDI (837) file. If you are looking for a general outline of an EDI and how to read the basic structure, ...
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COB Batch Insurance
The COB Batch Insurance screen allows you to manually post insurance payments (EOBs) and easily continue the process to submit claims to additional payers. We recommend posting all manually entered...