Therabill Support Specialist
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Recent activity by Therabill Support Specialist Sort by recent activity-
Balance Due Amount & Past Invoices
To view your invoices and current Balance Due: Navigate to Admin > Member Info. At the top of the screen, select My Invoices. Your most recent invoice will be listed at the top along with the Invo...
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Attach a File to a Client or Session
Note: If you are integrated with WebPT, you can also upload patient-specific files in the patient's eDoc. You have the ability to upload files from your computer and store them within the applicati...
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Minimize Windows
Several areas in Therabill cause a new window to display, which is also known as an overlay screen. The minimization feature adds convenience by allowing you to navigate to different areas of the a...
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Worldpay - Credit Card Processing
Before processing credit cards using your Worldpay device in Therabill, you must first set up a merchant account with Worldpay and then add the device to your facility(s). If you do not have a Worl...
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Edit Service Code Description
By default, the system uses the short description given by the American Medical Association for the service codes. This description is shown on the Client Ledger Statement. You have the ability to ...
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Provider Portal Login
In order for your providers to create and finalize documentation, they will need to have a Provider Portal login created. Navigate to Providers > Provider List. If the provider has not been added...
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Healthcheck: Payment Updates in WebPT Detected
The Therabill Account Health/Healthcheck series is designed to help you get the most out of Therabill by staying on top of crucial workflows. What? The Payment Updates in WebPT Detected To Do...
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Collections Workflow
Disclaimer: This is a suggested workflow. WebPT and Therabill are not responsible for any payments not successfully collected.OverviewThrough years of experience in managing accounts receivable for...
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Insurance Card Mapping: WebPT Integration
Let's review the complete process of mapping a new insurance, from adding it in the WebPT EMR to using the mapping tool in Therabill. For more information, check out the article.
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Cancel/Delete a Claim
Let's review how to cancel an Electronic claim and how to delete a Print & Mail claim. Still have questions? Check out the article.