Therabill Support Specialist
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Provider Groups
By default, the system will use the information under Admin > Member Info to populate Box 33 of your CMS-1500. If you have a provider that needs to use different billing information, you will want ...
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Loop 2000B - Subscriber
This article dives into the specifics of Loop 2000B and assumes that you know how to read an EDI (837) file. If you are looking for a general outline of an EDI and how to read the basic structure, ...
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Batch Insurance
When you need to post an insurance payment and there are not any additional payers, (i.e. Secondary), you can use the Batch Insurance screen. Let's review how to post these payments. Still have q...
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Cancel/Delete a Claim
If you accidentally created an insurance claim before it was ready, you can cancel/delete the claim. This will send the service lines back to your Bill Insurance area. Print & Mail Navigate to F...
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Billing Reports
These reports give you information on the insurance billing you've performed. All reports in this category are filtered by Billed Date (Submit Date). Important: You should not use these reports as ...
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Common Billing Terms
Acronym Term Definition 835 File Electronic ERA File 837 File Electronic EDI File Adjudication Insurance company’s process of determining what to pay you and why Adjustme...
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HL7 Transmission Errors
HL7 is the file format that allows data to transfer demographic and financial information from WebPT. If you have any errors, an HL7 Transmission Errors alert will appear on the dashboard under Thi...
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Addendum Added Alert
When an addendum is created in WebPT, you will receive a corresponding alert on your Dashboard, informing you that a session needs to be updated. An addendum completed in WebPT will not auto-update...
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A3 143 P406 BILLING NPI REQUIRES RENDERING NPI
Background The EDI standards state that If the rendering NPI is the same as the billing NPI, then the rendering provider NPI loop is to be left off of the EDI claim and the payer is to consider th...
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Automatic Authorizations for Insurance Claims
Using Authorization Watch, you can attach insurance authorizations to your claims. When you submit a claim to insurance and Authorization Watch is enabled, the system will automatically assign the ...