Therabill Support Specialist
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WebPT to Therabill: Terminology
To better align with the CMS-1500 claim form, Therabill uses billing-specific terms for its fields. The following table reviews the name of the field in the WebPT EMR and what that same field is ca...
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Update Diagnoses Fields: Integrated VS. Standalone
If you are integrated with the WebPT EMR, and have received a rejection for an invalid diagnosis code, you will need to edit the diagnosis codes on the Patient's Case and the note for the rejected ...
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Supervisor Note Cosign
As a supervisor, you can sign/finalize any documentation created by an assistant. To review and cosign notes: Ensure that you are listed as the supervisor on the assistant's provider profile. For ...
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Box 4 - Insured's Name
What is it? Box 4 is where the insured's full name is entered as Last Name, First Name, and Middle Initial, separated by commas. In Application: Note: To make this change permanent, you must updat...
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Receipt of Credit Card Transaction
After a credit card payment has been processed through the gateway, you will have the ability to create and email a receipt to your client. Under Recent History, you will see a list of your most re...
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Create a Balance Forward for a Client
When you switch from a different billing application, you will often have clients with an outstanding balance. There are two types of balances that a client can have: Positive/Outstanding - Client...
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How Is My Invoice Calculated? (Standalone)
Overview Your invoice is created 2 weeks prior to your due date. If your account uses the original bracket pricing, the system automatically places you into the lowest possible bracket based on you...
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Session Buckets
Session Buckets can be used to track and organize your sessions. This can be useful if you want to follow-up on sessions at a later time. You also have the ability to set an alarm on each bucket. N...
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Billing a Secondary Insurance
If a claim has a remaining balance after the primary insurance has paid, you will want to submit the claim to the secondary insurance, if one applies. This article assumes that the primary insuranc...
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Medicaid as Secondary - Carrier Codes
Overview Members can indicate the Carrier Code for each Primary insurance included on electronic and paper claims when Medicaid is billed as the secondary payer. To reduce claim rejections, the au...