Therabill Support Specialist
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Articles
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Healthcheck: HL7 Transmission Errors
The Therabill Account Health/Healthcheck series is designed to help you get the most out of Therabill by staying on top of crucial workflows. What? The HL7 Transmission Errors To Do alert is ...
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WebPT EMR Integration: Case Name
You can now easily distinguish a client's charges in the Insurance Invoicing area by looking at the DX Case column. This field populates from the WebPT EMR. WebPT EMR Therabill The name of each ca...
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Batch Agency
Let's review how to post agency payments. For more information, check out the article.
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Loop 2310B - Rendering Provider
In this article, we will discuss the following questions about Loop 2310B: When is the PRV segment generated? When is the REF segment generated? In order to answer these questions, we will look a...
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Can I Integrate With Accounting Software?
In short, we do not integrate with any accounting software (i.e. Quickbooks). What does the application provide that accounting software does not? Client Balances Think of each client as an accoun...
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Expected Rates Schedule
The Expected Rates Schedule allows you to enter the amount you expect to receive from each payer. This feature is optional and primarily used for reporting. Still have questions? Check out...
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Settings - Agency Balance Statement
There are several options you can select for your Agency Balance Statements to make them reflect as little or as much information as desired.First, navigate to Billing > Bill Agency > Balance State...
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Insurance Card Mapping
This article discusses how to map insurance cards in conjunction with the WebPT EMR integration. Important: Insurance Card Mapping in Therabill is different from insurance mapping in WebPT. Discov...
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Invalid Referring Physician NPI Format (Box 17B) - Fails Validation
The payer is rejecting this claim due to issues with the format of the NPI that you supplied for the referring physician on the claim. Please double check the NPI that you have entered for this re...
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Session History
The history of a session will show you when it was entered into the application, billed to insurance(s), had payments/adjustments posted, provide a link to associated ERAs, and even what remark cod...