Therabill Support Specialist
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Recent activity by Therabill Support Specialist Sort by recent activity-
Adding Your Own Logo
In Therabill, you can upload your Company's logo, which will then be displayed on billing statements. ✨ Logo Requirements:The image must be less than 4 MB (megabytes) in size and be in a GIF, JPG (...
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How to Archive or Delete an ERA
How to archive an ERA When you archive an ERA, it will be hidden the default view in your ERA Filing area. It does not delete the ERA. Navigate to Filing > EOBS/ERA. ...
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Insurance Payments By Code Report
This report shows insurance payments and adjustments that you have posted within a specified date range. All payments are grouped by payer/insurance company and are then broken down by your choice ...
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Archive Insurance Cards
When you no longer want to submit claims using a particular insurance card, you have the option to archive the card. What happens when I archive an insurance card? When you archive an insurance car...
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Client Ledger Statement
The application offers the Ledger Statement as a way to bill your clients. For more detailed statements, use the recommended method: Client Balance Statements. The main difference between the two s...
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Integrated Payments: Who Should I Contact?
Have a question about Integrated Payments? Use the following chart to help you determine who to contact for the quickest resolution. If you are contacting Worldpay from FIS, review this phone stre...
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Blue Cross/Blue Shield Plan Type Update
Important: If you are currently billing a BCBS payer successfully without the Blue Cross/Blue Shield plan type, we recommend that you keep your current settings. Updating the plan type will i...
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Password Security Update
Therabill enforces strict password requirements to help keep your account safe from data breaches or cyberattacks that could put your patient data at risk. It is important when creating or updating...
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Explanation of Benefits (EOB) Overview
The Explanation of Benefits (EOB) is how the payer communicates with the clinic once the claim has gone through the adjudication process. The EOB is extremely important as it tells the clinic what ...
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How do I move a charge from one area to another?
Sometimes, you may want to move session or service line to a different billing area. Common instances include: You billed the incorrect insurance The client lost coverage and is now Self Pay You c...