Therabill Support Specialist
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Send To Insurance Invoice Area
Overview We've simplified the process for sending a session back to the insurance invoice area. Previously, you would have been required to enter a $0.00 payment to move a session back to the Insur...
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Sub-Element SV101-02 (Product/Service ID) is missing. This Sub-Elements standard option is Mandatory. Segment SV1 is defined in the guideline at position 3700.
SVI101-02 is the CPT code. The payer is rejecting this claim stating that you did not supply a valid CPT code (service code) for this claim. You will want to edit the session in Therabill to add ...
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Provider Productivity Weekly Summary
This report gives you the ability to view, on a week-by-week basis, how your therapists are performing. You will be able to choose from a variety of values to filter the report with. Navigating to ...
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Box 11b - Other Claim ID
What is it? Box 11b displays the Claim Casualty number and qualifier (Y4) for Workers Compensation claims. In Application: Note: To make this change permanent, you must update this information dir...
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Auto CPT Modifier
This feature gives you the ability to automatically apply a modifier to any (or all) CPT codes when a claim is created for a specific insurance company. This is useful if the payer requires an obsc...
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Tricare and Therapist Assistants
In light of the final ruling on the National Defense Authorization Act FY 2018 (NDAA), we have some exciting changes coming! As of April 16, 2020, licensed or certified physical therapist assistant...
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Custom Productivity Array Report
Custom Productivity Array⚠️ Important: Due to the nature of custom arrays, the array could get large and run off the side of the page. You may need to scroll to see the entire array.PRINTING LIMITA...
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40659 InvalidData F802 Location 2300 - HI03-02 Clm The Diagnosis Code XXX has been used more than once
The payer is rejecting the claim, indicating that a diagnosis code has been used more than once (you submitted duplicate diagnosis codes). How to Fix The diagnosis codes are entered / edited from...
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Deposit Date - Batch Entry on Payments
When entering a payment you have the option to apply a deposit date. You may not always know when you will be depositing the checks/cash into your bank account. If you need to apply a deposit date ...
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Box 11c - Insurance Plan Name or Program Name
What is it? Box 11c is the name of the insurance plan or program of the insured. Some payers require an identification number rather than the name in this field. In Application: To manually change...