Therabill Support Specialist
- Total activity 1659
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
- Subscriptions 840
Articles
Recent activity by Therabill Support Specialist Sort by recent activity-
Box 33: Insurance Specific Billing Provider
While it is best to have the same Billing Provider (Tax ID and NPI) on file across all of your payers, that it is not always possible. You could also be in the middle of changing your Billing Provi...
-
Insurance Billing FAQ
Here is a list of questions that are often asked after learning the insurance billing process. How do I fix an authorization warning when creating a claim? While most authorization issues can be re...
-
Transmission Reports
These are the various transmissions such as Client Statements and Patient Payments that have been sent on your behalf. E-mails Sent This report will show you a list of all the e-mails that were sen...
-
MEM - MEMBERSHIP FOR PATIENT NAME IS INACTIVE OR UNABLE TO LOCATE MEMBER. AN INCORRECT BIRTHDATE OR GENDER MAY HAVE BEEN SUPPLIED, CONTACT CUSTOMER SERVICE
There are many reasons why you may be getting this error. With this type of error, you may need to call the insurance company to check on why they cannot find the member. While on the phone with ...
-
Box 11d - Is there another Health Benefit Plan?
What is it? Box 11d specifies if there is another health benefit plan attached to this claim. Only one box can be marked. In Application: If there are multiple active insurance cards on the client...
-
Post Date, Entered Date, & Assigned Date
Post Date The date that you received the payment. Depending on the payment entry form you are using, it can be labeled differently. Payment Type Post Date Field Client Payments (from We...
-
Client/Patient Reports
These reports pertain to your client charts. Client Authorizations This report gives you information about all of the authorizations that have been entered into Therabill (from WebPT or manually en...
-
Description required when submitting a non-specific procedure code. FE39
Many insurance companies will require a CPT code line item note when using certain service codes (CPT codes) that are indicated as non-specific. This error message is indicating that they are re...
-
What is the Line Note on the Add/Edit Session Form?
A Line Note is required when a CPT code is considered non-specific or does not definitively describe the service/supply. According to the ASCX12-5010 implementation guide for EDI claims, a non-spec...
-
Box 12 - Patient's or Authorized Person's Signature
What is it? Box 12 indicates the client authorizes the release of any medical information needed to process and/or adjudicate the claim. This can be done by entering "Signature on File", "SOF", or ...