Therabill Support Specialist
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Box 33b - Other ID#
What is it? Box 33b is used to indicate a payer-assigned identifier of the Billing Provider. Some payers require the provider's taxonomy code be listed in Box 33b. In Application: By default, the ...
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INVALID RENDERING PROVIDER TAXONOMY CODE :
A taxonomy code is a hierarchical code that indicates a healthcare profession. The code set is maintained by the Washington Publishing Company. The taxonomy code is used to identify your healthca...
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2010BANM104 Subscriber First Name Contains Special Characters
The name that you have entered in to Therabill on the insurance card should consist of any special characters. In general, the name fields should only contain alphabetic characters. Do not inclu...
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93 - Entity is not selected primary care provider. Usage: This code requires use of an Entity Code.
The rejection is mentioning that the entity is not the primary care provider. They do not specify the entity. Most likely, the entity is either the rendering provider or the referring provider t...
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400 - Claim is out of balance
This type of rejection comes from a secondary claim submission when the sum of the payment amounts, adjustments, and patient responsibility that you entered from their primary insurance does not eq...
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96 - No agreement with entity. Usage: This code requires use of an Entity Code.
This rejection message from the payer is indicating that there is no agreement with the entity on the claim. Unfortunately, they do not specifically mention what entity they are referring to. Mor...
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139 - Entity's health maintenance provider id (HMO). Usage: This code requires use of an Entity Code
This rejection message from the payer is mentioning a provider ID. Usually, this is referring to a provider's NPI. You will want to verify the NPI that you have on file for the following provider...
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H51112 The last position of the Bill Type Code is not a valid NUBC Frequency code for this transaction. :
To understand this rejection, we need to explain two items that go on corrected claims. Frequency Code (this is what they are referencing as CLM05-03) Control Number Frequency code (CLM05-...
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639 - Responsibility Amount
While this rejection message from the payer is quite long, there are few clues within it that indicate what they are referring to. They mention Service Line COB Information is invalid. This is ...
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A3 164 P400 INVALID FEP CONTRCT NUMBER :
There are many reasons why you may be getting this error. With this type of error, you may need to call the insurance company to check on why they cannot find the member. While on the phone with ...