Therabill Support Specialist
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NAME AND OR DOB SENT IS INVALID
There are many reasons why you may be getting this error. With this type of error, you may need to call the insurance company to check on why they cannot find the member. While on the phone wit...
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Element NM106 (Name Prefix) is present. This Element is marked as Excluded and therefore must not be present in the data. Segment NM1 is defined in the guideline at position 0150.
An NM1 segment is someones name. This could be the patient, the insured, a referring provider etc... If you get this rejection, most likely, you have invalid characters in the name. Invalid char...
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BILLING PROVIDER TAXONOMY CODE: REQUIRED; MUST BE ENTERED FOR PAYER
The insurance company is saying that your billing provider taxonomy code is not valid or does not match what they have on file for your clinic. A taxonomy code is from a standard code set and i...
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251 - Total anesthesia minutes.
Most likely, you have either 0 units entered for the service line, or you entered fractional units and the payer you are submitting to does not allow fractional units. How to fix The units are ...
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Claim Rejected - No ErrorId Claim ID 193912752 Date Of Service 03/20/2015 Rejected Reason ST 000307 LineNo 11 SEG REF LOOP 2010AA
Segment 2010AA is the billing provider information. Therefore, this rejection has something to do with your clinic information (the information that you have going out as the billing provider on y...
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Patient Street Address Required
Check to make sure for the patient as well as the subscriber (what you have entered on the insurance card) is valid. Make sure you have an address entered. Make sure the address is correct. Si...
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164 - Entity's contract/member number. Usage: This code requires use of an Entity Code.
There are many reasons why you may be getting this error. With this type of error, you may need to call the insurance company to check on why they cannot find the member. While on the phone with...
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INVALID SUBSCRIBER CONTRACTMEMBER NUMBER
There are many reasons why you may be getting this error. With this type of error, you may need to call the insurance company to check on why they cannot find the member. While on the phone with ...
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INVALID ALPHA-PREFIX ON SUBSCRIBER ID
Blue Cross Blue Shield has an alpha-prefix at the front of all members primary ID (subscriber ID). This alpha-prefix is very important for Blue Cross Blue Shield. They use the alpha-prefix to rou...
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Clm BCBSNE Rule Billing Tax ID not found
Background Most insurance companies are going to require that they have your Tax ID on file. Your Tax ID that you have on file with the payer may be your Employee Identification Number (EIN) or y...