Therabill Support Specialist
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Recent activity by Therabill Support Specialist Sort by recent activity-
Clm BCBSNE Rule This policy number does not have coverage for medical services
There are many reasons why you may be getting this error. With this type of error, you may need to call the insurance company to check on why they cannot find the member. While on the phone with ...
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Member-Unknown
There are many reasons why you may be getting this error. With this type of error, you may need to call the insurance company to check on why they cannot find the member. While on the phone with ...
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PROV NPI DATA NOT RECOGNIZED BY WELLMARK
The most common reason for this error is one of two things. You are submitting using a billing NPI that is different than the NPI that you have on file for your group (or billing provider). You...
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InvalidData BL Location 2000B - SBR09 Clm Claim must be billed direct to Blue Shield CA.
The payer is indicating that they are not the correct payer to bill to. This rejection is usually from Blue Cross or Blue Shield (when the state has separate payers, e.g. it is not Blue Cross Blue...
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REJECT- UNABLE TO IDENTIFY AS MEMBER
There are many reasons why you may be getting this error. With this type of error, you may need to call the insurance company to check on why they cannot find the member. While on the phone w...
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ACCIDENT DATE: INVALID; MUST BE LESS THAN OR EQUAL TO SERVICE FROM DATE
The payer is rejecting stating that the accident date you have entered is not valid. The rejection also indicates that it is probably not valid because the accident date you supplied is after the ...
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Modifier 0, on line 00 is invalid
The rejection message "Modifier 0, on line 00 is invalid" (where 0 will be a number, i.e. "Modifer 2" and 00 will be a number, i.e. "line 01") is indicating that the 00th modifier you have appli...
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Dr Not On FileNot in System
This is rejection message from the payer is pretty short. It is basically saying they do not know you as a provider. Or, they do not have your NPI on file. Unfortunately, they are not being s...
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SUBSCRIBER ENROLLMENT NOT ON FILE
There are many reasons why you may be getting this error. With this type of error, you may need to call the insurance company to check on why they cannot find the member. While on the phone with ...
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Acknowledgement/Rejected for Invalid Information-The claim/encounter is has * invalid information specified in the Status details and has been rejected. * STATUS DETAILS: Member Not Auto-matched - awaiting manual review.
We tend to see this error message come back on a Delayed Payer Report. Sometimes the insurance companies send back these "blanket" error messages where they do not specifically mention what is m...