Therabill Support Specialist
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Articles
Recent activity by Therabill Support Specialist Sort by recent activity-
REND NPI NOT ON BCSYS FAXTO 225_297_2750
Some payers require that you share each of your rendering provider NPI's with them. That is, even if you are submitting under a group billing NPI, they want you to let them know all of your therap...
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Rejected Unprocessable Claim N70005 Member Identification Number is not formatted correctly.
There are many reasons why you may be getting this error. With this type of error, you may need to call the insurance company to check on why they cannot find the member. While on the phone wit...
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578 - Insurance Type Code
This rejection message from the payer is reporting two possible rejection reasons: 1.) Invalid commercial payer ID and 2.) Invalid claim office number. If the payer ID was incorrect, then the paye...
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Rejected Unprocessable Claim N70004 Submitter is not authorized to submit on behalf of Billing Provider
Several payers, usually Medicare and Medicaid, require that you let them know what clearinghouse you will be sending them your claims through. Therabill refers to this as clearinghouse authorizati...
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Invalid Rend Physician ID Number
The ID number they are referring to may either be the NPI or any legacy ID's that you might have entered for this provider in Therabill. You will want to check the NPI to 1.) make sure it is enter...
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RENDERING PROVIDER IS MISSING ON MEDICAL CLAIM
If the insurance company that you are submitting to is telling you that your claims need to have a rendering provider, then you will want to read this article. This is an issue that began becaus...
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Entitys commercial provider id
This is error is referencing a value that you entered for "Box 33B" in the insurance settings for this payer. They are saying that the number is either invalid or they do not want you to report a ...
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Rejected | Entitys contract/member number.
There are many reasons why you may be getting this error. With this type of error, you may need to call the insurance company to check on why they cannot find the member. While on the phone with ...
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ACKNOWLEDGEMENTRETURNED AS UNPROCESSABLE CLAIM REntity not foundRProvider
This error is most likely due to submitting a claim with the wrong billing NPI (the equivalent of Box 33 on the CMS-1500). Most payers have your NPI that you shared with them at some point on fi...
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Rejected Unprocessable Claim Claim submitted to incorrect payer
It appears as if you sent the claim off to the wrong insurance company. You need to change the insurance company associated with the insurance card in Therabill. You do this from the edit insur...