Therabill Support Specialist
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Acknowledgement/Returned as unprocessable claim | OUR RECORDS INDICATE PROVIDER IS NOT ENROLLED IN THIS PROGRAM. CONTACT TMHP CUSTOMER SERVICE
Texas Medicaid & Healthcare Partnership appears to be saying that either the rendering provider or the billing provider that you have going out on this claim is not a recognized provider in their s...
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586 - Line Note Text
Many insurance companies will require a CPT code line item note when using certain service codes (CPT codes) that are indicated as non-specific. This error message is indicating that they are re...
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RENDERING PROVIDER NPI: INVALID; MUST MATCH THE NPI REGISTERED WITH PAYER
This payer appears to require that you register each of your rendering provider NPI under your billing provider NPI that you have on file with them. Most payers do not require this, but some do (...
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BILLING PROVIDER NPI: INVALID; MUST MATCH THE NPI REGISTERED WITH PAYER
This error is most likely due to submitting a claim with the wrong billing NPI (the equivalent of Box 33 on the CMS-1500). Most payers have your NPI that you shared with them at some point on file...
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Acknowledgement/Returned as unprocessable claim | Entity not found.
There are many reasons why you may be getting this error. With this type of error, you may need to call the insurance company to check on why they cannot find the member. While on the phone with ...
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Acknowledgement/Returned as unprocessable claim | Entitys contract/member number
There are many reasons why you may be getting this error. With this type of error, you may need to call the insurance company to check on why they cannot find the member. While on the phone with ...
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109 - Entity not eligible. Usage: This code requires use of an Entity Code.
There are many reasons why you may be getting this error. With this type of error, you may need to call the insurance company to check on why they cannot find the member. While on the phone with ...
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EMBLEM UNABLE TO LOCATE ELIGIBILITY SPAN FOR THE PATIENT
There are many reasons why you may be getting this error. With this type of error, you may need to call the insurance company to check on why they cannot find the member. While on the phone with ...
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Payer Requires Pre-Enrollment for Electronic Claims Submission. Provider is not yet approved to submit claims electronically to this payer
Several payers, usually Medicare and Medicaid, require that you let them know what clearinghouse you will be sending them your claims through. Therabill refers to this as clearinghouse authorizati...
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SUBSCRIBERS CONTRACT NUMBER NOT FOUND IN BCBSMS FILES
There are many reasons why you may be getting this error. With this type of error, you may need to call the insurance company to check on why they cannot find the member. While on the phone with ...