Therabill Support Specialist
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Box 1 - Plan Type
What is it? Box 1 is where the health insurance coverage type is selected. There are seven plan types to choose from. What option does each plan type mark? Medicare Medicaid Tricare Group Hea...
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Add a MUM Account
Linking an account to your multi-user manager is done within the independent Therabill account. Let the owner of the Therabill account know your MUM Auth Key. If you do not know your MUM Auth Key, ...
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Add a Session/Charge
Note: If you are integrated with WebPT, sessions will be automatically created by a Daily Note. A session correlates to a visit that you had with a client and contains charges for services rendered...
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Snapshot Reports
Overview Snapshot Reports include a variety of pre-generated reports that are essential for tracking your clinic's payments, productivity, balances/AR, and more. If you would like to create your ow...
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Self Pay Clients
When you add or edit a client in the application, you have the ability to mark them as Self Pay. What does the Self Pay checkbox do? When manually adding a session, the Initially Bill To drop-dow...
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Change Your Password
Let's review how to change passwords within the application. There are 3 different types of logins: Admin, User, and Provider. Each login has a unique method for changing the password. Password Req...
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Recurring Credit Card Payment Setup
The Recurring Payment feature allows members to set up a credit card to be automatically charged when their invoice is due. Set Up a Recurring Payment Navigate to Admin > Member Info. At the to...
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EDI & ERA Enrollment Process
ERA Enrollment ERA (Electronic Remittance Advice) is the electronic version of an EOB (Explanation of Benefits). It is common for an insurance company to send a check and EOB when they pay a claim....
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Healthcheck: Patient Accounts Receivable
The Therabill Account Health/Healthcheck series is designed to help you get the most out of Therabill by staying on top of crucial workflows. What? Stay on top of your unpaid patient balances...
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Account Balance Write-Off
This feature allows you to write off all or part of a client's balance when in the Client Payment screen. Navigating the Screen From the Batch Client screen, click the Write-Off button to di...