Therabill Support Specialist
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Articles
Recent activity by Therabill Support Specialist Sort by recent activity-
Exclude a Client From Batch Statements
This new feature gives your clinic the ability to prevent client statements from being created for individuals that you designate. This is extremely useful if you have a client that has been sent t...
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Batch Agency - Payment Entry
This screen allows you to enter and post agency payments to service lines with a balance. Navigate to Payments > Enter Payment > Batch Agency. Enter an Agency Name and select the name fro...
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Loop 2400 - Service Line Information
This article dives into the specifics of Loop 2000A and assumes that you know how to read an EDI (837) file. If you are looking for a general outline of an EDI and how to read the basic structure, ...
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Insurance Refunds/Reversals
Let's review how to post an insurance refund or reversal. Still have questions? Check out the article.
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CPT Auto-Ordering with Expected Rates
Let's review how to use the CPT Auto-Ordering feature. You can watch a short video and read the article for more details. Still have questions? Check out this article.
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564 - EPSDT Indicator
The CRC segment that they are referring to is the EPSDT Referral segment on the EDI claim. This payer is rejecting because they do not accept the value that you entered. Hint: Try using 'Y' for ...
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Responsible Party
Note: If you are integrated with WebPT, the Guarantor information does not flow over and will need to be entered manually. When someone other than the client will be accountable for any outstanding...
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Remove Credit Card on File for Client
Removing saved credit card information for a client can be done through the gateway. Open the gateway using the icon on the left-hand side of the application. Enter a client's name into the Clien...
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Referring Provider Import (CSV)
To ease the burden of transitioning to a new software, Therabill has a convenient method for importing your Referring Providers using a CSV file. This article assumes that you have a basic knowledg...
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Box 6 - Patient Relationship to Insured
What is it? Box 6 is where the patient's relationship to the insured is entered. Only one box can be marked. In Application: Note: To make this change permanent, you must update this information d...