How Do I Clear My Browser's Cache, Cookies, and History?

• In most computer-based web browsers, to open menus used to clear your cache, cookies, and history, press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac). If this doesn't work, follow the appropriate instructions below.

• If you don't see instructions below for your specific version or browser, search your browser's Help menu for clear cache. If you're unsure what browser version you're using, from the Help menu or your browser's menu, select About [browser name]. In Internet Explorer and Firefox, if you don't see the menu bar, press Alt.

Desktop Browsers

Chrome

1. In the browser bar, enter: chrome://settings/clearBrowserData or use your keyboard to select Control + Shift + Delete.

2. In the Time Range drop-down, select All Time.

3. In the screen that appears, select the following:

   • Cookies and other site data
   • Cached images and files

    

4. Click Clear Data.
   

5. Exit/quit all browser windows and re-open the browser.

Firefox

1. From the History menu, select Clear Recent History.

2. If the menu bar is hidden, press Alt to make it visible.

3. From the Time range to clear drop-down menu, select the desired range; to clear your entire cache, select Everything.
   .

4. Under History, choose which elements of the history to clear; to clear your entire cache, select all items.
   

5. Click OK.

6. Exit/quit all browser windows and re-open the browser.

Internet Explorer 9+

1. Select Tools (via the Gear Icon) > Safety > Delete browsing history....

   If the menu bar is hidden, press Alt to make it visible.

2. Deselect Preserve Favorites website data, and select:

• Temporary Internet files or Temporary Internet files and website files
• Cookies or Cookies and website data
• History
3. Click Delete. You will see a confirmation at the bottom of the window when the process is complete.

4. Exit/quit all browser windows and re-open the browser.

Opera

1. From the Opera menu, select Settings, and then Delete Private Data....

2. In the dialog box that opens, select the items you want to clear, and then click Delete.

3. Exit/quit all browser windows and re-open the browser.

Safari

1. From the Safari menu, select Clear History and Website Data....

2. Select the desired time range, and then click Clear History.

3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.