Therabill has no supporting or historical information on this error. If after talking to the payer, you find out exactly why they are rejecting your claim, please leave a comment at the bottom of this article. This will help others in the future that may receive this same error.
The error message seems to be saying that either the CPT code (procedure code) you used is invalid or it is incomplete, which means it either needs a modifier or a secondary procedure must accompany it on the claim.
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