This is a strange error message that we see come back from Mental Health Network (MHNet). At one time, we talked to the clearinghouse about it and they recommended just resubmitting the claim. However, I would keep my eye on this to make sure this error message does keep occurring on the same claim. If it does, you may need to call the payer (remember to talk with their EDI department) to find out what is going on. If they give you any good information, we hope that you will post it as a comment at the bottom of this article.
Articles in this section
- 568 - Family Planning Indicator.
- Category Acknowledgement/Returned as unprocessable claim The Claim/Encounter has been rejected and has not been entered into the adjudication system Status Missing or invalid information
- 247 - Service Line Information
- 787 - Resubmit a new claim, not a replacement claim.
- 701 - Initial Treatment Date
- 772 - The greatest level of diagnosis code specificity is required.
- Submitter Number does not meet format restrictions for this payer. It must start with State Code WA followed by 5 or 6 numbers.
- 535 - Claim Frequency Code
- 24 - Entity not approved as an electronic submitter. Usage: This code requires use of an Entity Code.
- 634 - Remark Code
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