Unfortunately, this is just an very uninformative error that you will probably need to call the payer to find out why they sent back this rejection. Remember, when calling the payer, make sure you ask to talk with their EDI department.
If you do find anything out about this error, please feel free to add your comment to the end of this knowledge base article. Your experience and knowledge can help others who may experience this same error message from the payer.
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