While this error, by itself does not tell you much as to why the payer is rejecting your claim, we have noticed that it often comes as a secondary rejection error on claims. That is, it may come as Relational Field in Error with another error message such as Detailed Description of Service.
If you are receiving a rejection from the payer with only this error message, then it is best to call the payer directly (try to get through to their EDI department) to find out exactly why they are rejecting your claim.
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