The payer appears to be rejecting because you did not provide a service facility location (Box 32 of the HCFA). Below you will find some useful knowledge base on using facilities in Therabill.
Articles in this section
- 568 - Family Planning Indicator.
- Category Acknowledgement/Returned as unprocessable claim The Claim/Encounter has been rejected and has not been entered into the adjudication system Status Missing or invalid information
- 247 - Service Line Information
- 787 - Resubmit a new claim, not a replacement claim.
- 701 - Initial Treatment Date
- 772 - The greatest level of diagnosis code specificity is required.
- Submitter Number does not meet format restrictions for this payer. It must start with State Code WA followed by 5 or 6 numbers.
- 535 - Claim Frequency Code
- 24 - Entity not approved as an electronic submitter. Usage: This code requires use of an Entity Code.
- 634 - Remark Code
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