What is it?
Box 11 is the insured's policy or group number.
In Application:
Note: To make this change permanent, you must update this information directly in WebPT. Otherwise, the next time you save in WebPT, the information entered there will flow over and overwrite any changes you've made.
To manually change the policy number:
- Navigate to Clients > Client List.
- Edit the desired client using the icon.
- Edit the corresponding insurance card using the icon.
- In the Policy Info section, enter the information into the Policy/Group # field.
- Select Apply Edits.
In WebPT:
To manually change this information:
- Navigate to the desired patient's chart.
- Select Patient Info.
- Click the icon for the corresponding insurance entry.
- Use the Next button until you get to the Policy Information screen.
- Enter the Group number.
- Use the Next button until you reach the final screen and select OK.
- Click Save Patient.
EDI File
Loop 2000B, SBR03
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