Box 26 - Patient’s Account No.

What is it?

Box 26 is used to indicate the identifier assigned by the provider.

In Application:

Note: This is for Print & Mail claims only. Electronic claims will always use a unique Claim Identifier in this field.

You have the ability to change this box for specific insurances. The information that can be displayed includes:

• Insured's Primary ID - This is the default value. The system will use the same information that is displayed in Box 1a.
• Patient's SSN - This number can be changed by editing the client's chart under Clients > Client List.
• Patient's External ID - This number can be changed by editing the client's chart under Clients > Client List.                                                                                   
• Medical Record Number - This is a unique number that every client is assigned within the system. This can be found under Clients > Client List.                         

To change what information is displayed:

1. Navigate to Billing > Insurance List.
2. Locate the desired payer and select Info & Settings.
3. On the General tab, use the In Box 26 of CMS-1500 drop-down.
4. Select Save Changes.