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  2. Electronic Claim Errors
  3. Electronic Claim Errors

Electronic Claim Errors

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A knowledge base of common electronic claim errors and possible solutions.

  • 88 - Entity not eligible for benefits for submitted dates of service. Usage: This code requires use of an Entity Code.
  • DTP03 NOT IN POLICY DATE RANGE
  • 567 - Facility Code Qualifier
  • Element NM104 is missing. It is recommended to be used when Referring Provider is a person (NM102=1). Segment NM1 is defined in the guideline at position 2500.
  • A3 125 P147 REFERRING PROVIDER FIRST NAME IS MISSING OR INVALID - CLAIM
  • 145 - Entity's specialty/taxonomy code. Usage: This code requires use of an Entity Code.
  • 477 - Diagnosis code pointer is missing or invalid
  • Sub-Element SV101-02 (Product/Service ID) is missing. This Sub-Elements standard option is Mandatory. Segment SV1 is defined in the guideline at position 3700.
  • 40659 InvalidData F802 Location 2300 - HI03-02 Clm The Diagnosis Code XXX has been used more than once
  • MEM - MEMBERSHIP FOR PATIENT NAME IS INACTIVE OR UNABLE TO LOCATE MEMBER. AN INCORRECT BIRTHDATE OR GENDER MAY HAVE BEEN SUPPLIED, CONTACT CUSTOMER SERVICE
  • Description required when submitting a non-specific procedure code. FE39
  • Patients name doees not match the name in the payers system.
  • Payer Specific Edit: Original Ref No (Box 22, REF*F8) not a Martins Point Claim Number. Must be 11 or 13 digits.
  • Secondary Claims Submission Unsupported for this Payer
  • Invalid Facility Zip
  • A3 562 P531 BILLING NPI NOT PRESENT ON CORPORATE CROSSWALK
  • PROV - PERFORMING / RENDERING PROVIDER NUMBER IS REQUIRED NPI
  • Svc BCBSNE Rule 837P - HME procedure requires RR or NU :
  • Missing Primary Insureds Last Name
  • Patient Not Found
  • REJECTED AT CLEARINGHOUSE SUBSCRIBER GROUP/POLICY NUMBER IS MISSING OR INVALID (PHP00)
  • CLAIM REJECTED ID NUMBER DOES NOT EXIST OR IS INVALID ID NUMBER DOES NOT EXIST OR IS INVALID ID NUMBER DOES NOT EXIST OR IS INVALID :
  • CLAIM REJECTED DENY-NOT A CONTRACTED SERVICE. PROVIDER RESPONSIBLE. DENY-NOT A CONTRACTED SERVICE. PROVIDER RESPONSIBLE. DENY-NOT A CONTRACTED SERVICE. PROVIDER RESPONSIBLE.
  • 255 - Diagnosis code.
  • EJECTED-Mem Match Error-DOBGender Mismatch :
  • The claimencounter has been rejected and has not been entered into the adjudication system. Entity not eligible. Missing or invalid information. Missinginvalid data prevents payer from processing claim.
  • 128 - Entity's tax id. Usage: This code requires use of an Entity Code
  • PROVIDER NOT MAPPED - BILLING :
  • 2010BADMG02 Subscriber Date Of Birth Cannot Be Validated :
  • Missing Invalid subscriber identifier
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