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  2. Electronic Claim Errors
  3. Electronic Claim Errors

Electronic Claim Errors

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A knowledge base of common electronic claim errors and possible solutions.

  • 116 - Claim submitted to incorrect payer.
  • PLEASE SUBMIT THIS CLAIM TO THE APPROPRIATE BLUE CROSS BLUE SHIELD OFFICE FOR PROCESSING. :
  • 163 - Entity's policy/group number.
  • CTN = Member Not Found
  • CLAIM REJECTED - Resubmit claim to Regence Blue Shield for processing, patient is a Regence member, services performed in a Regence service area.
  • INSURED ID IS NOT VALID
  • Multiple Service Location error Multiple Service Locations Exist - the Service Location Must be Provided. :
  • 252 - Entity's prior authorization/certification number. Usage: This code requires the use of an Entity Code.
  • Availity has not received a status on your claim. Please contact payer for further assistance.
  • 770 - Duplicate of a claim processed or in process as a crossover/coordination of benefits claim.
  • A3 125 P021 SUBSCRIBER LAST NAME MISSING OR INVALID :
  • FIELDNAME EZCAPMEMB---MEMBER ID NOT FOUND EMPTY :
  • A3 164 HK contract-member number.
  • INVALID RENDERING PROVIDER TAXONOMY CODE
  • INVALID RENDERING PROVIDER TAXONOMY CODE :
  • 2010BANM104 Subscriber First Name Contains Special Characters
  • 93 - Entity is not selected primary care provider. Usage: This code requires use of an Entity Code.
  • 400 - Claim is out of balance
  • 96 - No agreement with entity. Usage: This code requires use of an Entity Code.
  • 139 - Entity's health maintenance provider id (HMO). Usage: This code requires use of an Entity Code
  • H51112 The last position of the Bill Type Code is not a valid NUBC Frequency code for this transaction. :
  • 639 - Responsibility Amount
  • A3 164 P400 INVALID FEP CONTRCT NUMBER :
  • 658 - Treatment Code
  • 2010BANM109 Unable To Determine Patient Eligibility - Patient Not Found On Submitted Policy :
  • 2010CADMG02 Patient Date Of Birth Cannot Be Validated
  • Rendering Provider Acknowledgement Rejected for Missing Information - The claim encounter is missing the information specified in the Status details and has been rejected.tax id. :
  • Resubmission Code is invalid. (6) :
  • 2010BANM103 Policy Found But Could Not Verify Name And Or DOB For This Person
  • Value of element N402 is incorrect. Expected value is from external code list - State Code (22). Segment N4 is defined in the guideline at position 2700. Invalid data:
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